Community & Support

Join our community and get help

Connect with the Owly community and get the support you need.

Official Channels

Twitter/X

Official Announcements

Follow us for:

• Product updates
• Market insights
• Community highlights

Telegram

Direct Support & Community

Join our Telegram for:

• Real-time support
• Community discussions
• Quick updates

Getting Help

Support Tiers

Channel	Response Time	Best For
Telegram	Minutes - Hours	Quick questions, community help
Email	24-48 hours	Account issues, private matters
Documentation	Instant	Self-service learning

Stay Updated

Subscribe to updates:

• 📢 Twitter/X - Follow for announcements
• 💬 Telegram - Join for real-time support

Report Issues

Bug Reports

Found a bug? Report it:

1. Contact us on Telegram https://t.me/owlyfi_support
2. Include screenshots and steps to reproduce
3. Send an email to [e-mail] if needed

Security Issues

For security vulnerabilities:

• Telegram: https://t.me/owlyfi_support
• Email: [e-mail]
• Do not post publicly

Our team monitors official channels during business hours (UTC 9:00-18:00).